BackThe Swan Inn, Newland, Malvern, Worcestershire
Reviews Page
The Swan Inn, Newland, Malvern, Worcestershire has been reviewed 13 times and has an overall rating of 16 points out of a possible 65, or 24.61% positive feedback.
| The Swan Inn, Newland, Malvern, Worcestershire has Above Average Rating |  |
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| Review Date | Reviewer's Name | Review |
| 31/12/2010 20:03:57 | Paul Brighton |  |
| I never cease to be amazed by the staff at this pub who put so much effort into making customers visits such a pleasant experience! I have attended many times on special occasions ie: Halloween, New Years Eve etc. and am always impressed by the way they dress for the occasion. Nothing too much trouble!! You have great staff Mr Ironmonger!![Report for Removal] | Paul Brighton Malvern Worcestershire |
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| 18/10/2010 16:26:21 | Lisa |  |
| Review hidden, pending approval.[Report for Removal] | Lisa Birmingham West Midlands |
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| 04/10/2010 20:27:27 | Sarah Harrison and Family | |
| I recently visited the Swan Inn for my parents Ruby Wedding Anniversary and found the place, the staff, the atmosphere and the food absolutely delightful! I can only assume the previous negative comments were aimed at a past owner as the place I visited was everything you could wish for. I liked the passage on the back of the menu and feel only people with children who misbehave could take offence at something so light hearted! Keep up the good work guys, we will be back![Report for Removal] | Sarah Harrison and Family Bloxham Oxon |
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| 29/09/2010 12:54:09 | John | |
| I have visited this pub on a regular basis on my way home from work and have found it very welcoming every time i've popped in. The bar staff are always friendly and helpfull and i would reccomend you go there. I have not yet eaten there but many friends of my have been and it comes highly reccomended from them all.It's a must visit pub and the beers great !!![Report for Removal] | John Worcester Worcestershire |
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| 21/08/2010 21:52:13 | Andy Walker | |
| I have been going to this pub on a regular basis for 2 years now and find it very difficult to understand the negative comments previously voiced by previous critics. I have always found the food excellent, the staff friendly and attentive, the service exemplary and the landlord to be a very pleasant guy. I had one occasion to complain about a meal (minor issue)and this was dealt with in a friendly fashion with no argument. I would happily recommend this pub to anyone. As regards the signs and the notes on the reverse of the menu, tongue in cheek!![Report for Removal] | Andy Walker Malvern Worc's |
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| 09/08/2010 09:45:59 | P Gilpin |  |
| We were shown to our table by a very kurt waitress/owner? and were appalled by the acidic remarks on the back of the menu about children. Infact the whole pub and garden had nasty "notes" everywhere. The food was good but not excellent. The attitude of the waitress was horrendous.It is such a shame because the pub and gardens were beautiful.I will not be recommending this Public House to anyone. The owner might as well put a banner in the car park stating "CHILDREN ARE NOT WELOME HERE"!!!!!! [Report for Removal] | P Gilpin Worcester Worcestershire |
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| 23/07/2010 18:50:59 | Sarah Humphries | |
| I love this pub, admittedly Ive only been a handful of times but the food has always been delicious & the service excellent. I can recommend the local sausages and mash they serve...the best Ive had! Its not cheap food, but it is good quality and tasty. A month ago they had the first of their open mic afternoons. 1st Sunday of the month 5-7pm. It was fantastic! A great variety of music by talented musicians. At least 4 rounds of free sandwiches and hot roasted potatoes were offered around to the masses of punters who were there. Everybody enjoyed themselves! And Ive never been offered free food in a pub! And no Ive never met the landlord but locally he has an exceptional reputation and runs at least two very sucessful pubs - One awarded the best pub in Britain a while ago I believe.[Report for Removal] | Sarah Humphries Malvern Worcestershire |
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| 16/04/2010 15:43:55 | Saffron Spencer | |
| Review hidden, pending approval.[Report for Removal] | Saffron Spencer Hagley Bromsgrove |
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| 06/03/2010 15:25:59 | Wendy MacMillan |  |
| Review hidden, pending approval.[Report for Removal] | Wendy MacMillan Worcester Worcestershire |
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| 12/08/2009 18:00:37 | Andrew Bowyer |  |
| Avoid at all costs. There is a pattern. I too was thrown out of this place on Sunday. We ignored our waitresses terrible attitude until we told her that our bread and butter pudding was inedible (the rest of the food was average). Her response was "ok". When we asked if the uneaten item could be removed from the bill the manager was called, 10 seconds later I was told to get out without paying and even got a slap on the back. We overheard the landlord then telling his staff to take our number plates down as we hadn't paid. Figuring this failing restaurant needed the cash more than us we insisted we paid in full and got a receipt. The experience ruined our day, humiliated my guests and left my girlfriend in floods of tears. Oh and about £150 lighter. I can laugh now at this, the most bizarre group of people I've had the misfortune to come across in a long time. [Report for Removal] | Andrew Bowyer Birmingham W. Mids |
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| 10/07/2009 10:52:14 | mark lamb | |
| very poor the landlord is not a nice chap at all,i am not suprised by the first comment and that is the new management.I would give it a miss[Report for Removal] | mark lamb malvern worcestershire |
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| 12/04/2009 20:24:35 | MalvernTrev | |
| Now under new ownership (see Nags Head reviews/ratings), so watch this space![Report for Removal] | MalvernTrev Malvern Worcestershire |
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| 28/03/2009 13:09:01 | David Rhys-Jones | |
| I recently had a meal at the Swann Inn. The service was good, the meal ordinary. I would not have complained, the meal was acceptable, but pricey. However, when asked if everything was OK, I said that I thought the meal was ordinary. The waitress reported this to the management. A few moments later the landlord came out and demanded I leave the pub. At the age of 68 I was being evicted from a pub. When I asked on what grounds he said that he didn't like people commenting adversely about his food. Why then ask the question? The landlady then took our unfinished glasses of wine from us and gave me a £20 note to leave the pub. I hadn't paid so effectively they were paying us to leave the pub. What the other customers must have thought of this Basil Fawlty display of customer service I can only imagine. I have reported the incident to Trading Standards in Worcester.[Report for Removal] | David Rhys-Jones Bromsgrove Worcs |
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