BackBlackbrook Tavern, Taunton, Somerset
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Blackbrook Tavern, Taunton, Somerset has been reviewed 5 times and has an overall rating of -14 points out of a possible 25, or -56.01% negative feedback.
| Blackbrook Tavern, Taunton, Somerset has Fairly Bad Rating |  |
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| Review Date | Reviewer's Name | Review |
| 27/11/2008 10:57:31 | David |  |
| This is very interesting -- i had a terrible experience of this place recently -- and i see there is another blog site about the awful service at the Blackbrook. Maybe they will do something about it . i went one Sunday - fairly leisurely but not too much time -- got my carvey ticket from similarly disnterested staff behind the bar -- and when i got to the carvery itself there was a queue of forty people and only ONE person serving the meat -- my only option was to forgo the emat and have their tasteless vegetables, overcooked etc. the manager did not have any idea or understanding that there was anything wrong or anything he could do about the situation -- clueles as to customer service and customer needs and no busioness sense whatsoever. Maybe there will be change.[Report for Removal] | David Taunton Somerset |
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| 15/08/2008 14:01:47 | cynthia wratten |  |
| I have just returned from the Blackbrook Tavern, first and last visit I can assure you. I have family visiting next week and was checking it out for a family meal. I ordered Feta Mezza which was advertised as tangy red and yellow peppers with Feta Cheese served with Greek Flatbread. When it arrive there was a very tiny bowl of slush consisting of everything mashed together and unrecognisable and dry toast (since when has dry toast been classed as Greek flatbread. Couldn't find anyone to complain to, one girl serving drinks so left, will tell all who we now to avoid [Report for Removal] | cynthia wratten Wellington Somerset |
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| 07/08/2008 08:06:19 | Elizabeth Boon |  |
| Review hidden, pending approval.[Report for Removal] | Elizabeth Boon stoke on trent staffordshire |
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| 21/07/2008 00:03:43 | John Guttridge | |
| We went for a meal with my daughter and family as a birthday treat. No one took our order (not even for drinks) for 30 mins. Ordered 6 starters, only 5 arrived. Were made to wait another 20 mins for missing starter. We were told we wouldn't be charged for it but it was on the bill (we refused to pay). Starters were rather poor - salads were served on a hot plate and wilting. Main course was 6 carveries. We were offered a choice of lamb/beef/turkey/pork/gammon on the menu. When we arrived at the counter only a small piece of turkey and fatty gammon left, although the restaurant was only 1/3 full, and it was still before 9pm. We made do. vegetables were poor - broccoli was brown, carrots were unpeeled and cooked dirty, courgettes were tough, new potatoes tasted of something strange, roast potatoes were hard in the middle. All veg were just lukewarm. No gravy left - well, around a tablespoonful each. No yorkshire puddings left - only one of us could have one. Toilets were clean but none of the cublicles had any toilet roll in them. The waitresses were indiffrent, no one asked if everything was ok as they do in most restaurants. On leaving, only one waitress said goodnight after we made the (obvious) first move. All the others were chatting among themselves indifferently. Not recommended - -5 stars.[Report for Removal] | John Guttridge Weston super Mare N Somerset |
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| 07/07/2008 15:27:43 | Tim Bayton | |
| Complete lack of service. Manager did not care less about staff and denied all responsibility when comments were made. One family with 2 small children waited over an hour before being served - and they only wanted to order a carvery![Report for Removal] | Tim Bayton Exeter Devon |
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