BackThe Plough Inn, Icklingham, Bury St. Edmunds, Suffolk
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The Plough Inn, Icklingham, Bury St. Edmunds, Suffolk has been reviewed 8 times and has an overall rating of 2 points out of a possible 40, or 5% positive feedback.
| The Plough Inn, Icklingham, Bury St. Edmunds, Suffolk has Average Rating |  |
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| Review Date | Reviewer's Name | Review |
| 06/04/2009 23:07:26 | Mick |  |
| If you want to be abused by the owners of an establishment then this is the place to visit, and if you own a mobile phone BEWARE. I would echo the sentiments of the other reviews in terms of how they describe the owners of this pub, particularly those of the waitress from Bury, as the owners do not have a clue how to treat customers. My girlfriend and I went for a meal at the Plough, the food was reasonable but the atmosphere created by the owners was very unwelcoming and they are completely rude. After dinner we went and sat in a corner of the bar area. Whilst in the bar area I received a text on my mobile phone and was abruptly told by the female owner to turn my phone off. Assuming she did not want my mobile interupting her rather loud conversation with a person at the bar, or her cigarette breaks which were taken at the bar, I tuned my mobile on to silent thinking this would be suffiently discrete. Not so. My girlfriend and I were quietly browsing though some photos which had been taken on my phone, without causing any noise or interference to anyone, but after a few minutes the female owner came over and told me to turn my phone off, not on silent but off. She warned that if the mobile was not turned off we would be thrown out. She needn't have bothered as we were obviously not going to stay after being treated that way so we left and have never returned. My girlfriend subsequently called the pub to complain about how we had been treated, only to get through the male owner who called my girlfriend a bit*h and suggested that she should not go out to pubs with married men. (He was referring to the ring on my RIGHT ring finger, idiot.) I am not sure whether these owners are trying to create a library or whether they have a phobia of phones. I am extremely surprised this pub is still in business given the way customers are treated, seemingly routinely. I have certainly made a point of telling my friends about our experience at this pub and they have consequently avoided it.[Report for Removal] | Mick Thetford Norfolk |
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| 15/11/2008 23:22:08 | Maggie Amy |  |
| We had booked a table at the Plough, then read the adverse comments and were a little concerned! However we are pleased to report welcoming, helpful and pleasant staff, excellent home made food, extensive menu, excellent value and extremely generous portions. Sadly we could only manage two courses. Someone in the bar was politely told mobile phones were not allowed and we fully endorse that rule. No-one wants to hear other peoples' phone conversations. Don't believe everything you read, except this of course, go try it. Three very satisfied diners.[Report for Removal] | Maggie Amy Bury St Edmunds Suffolk |
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| 14/09/2008 22:38:39 | waitress | |
| I worked at the Plough Inn Icklinham from july 2008 to september 2008, I lived near and i thought it would be a good place to have a first job meet local people and earn some money. I was warned by my mother before applying because the first time she visited the pub for a drink she witnessed a young couple being rudely thrown out by the chef/owner because they had theyre mobile phones on. Since then i have seen and heard and read of many similar exprences by guests. I was told last week that the man who works behind the bar who has been descibed at "We were greeted by a man with a rather odd abrupt manner who looked us up and down" (in previous reviews on http://www.information-britain.co.uk/reviews.php?place=38508&type=1)he threw out some customers because they moved chairs too much.I found him very unprofetion and inepropriate in the things he would talk about and calling waitresses " sweetie" and "darling" and asking ineproprate things about my mother. Not only did i feel bullied and way over my head with not much help for the first few shifts i was shouted at by the stupidest things for example, not knowing what a dish was after working there for 3 days and many more stupid things. The Chef and male manager are the rudest people i have ever met and the term " the customer is always right" does not apply to anyone at this pub. I have heard of the chef coming out to the resturant and shouting to a elderly couple who wanted to order a bowl of chips.the policy that no under 18's allowed after 6pm is rediculous because i worked 6 pm onward i was 17!! the attitude of some of the staff is snobby and disgusting. The food might be pleasant but the experience isnt!! HEED CAUTION!![Report for Removal] | waitress Bury st edmunds suffolk |
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| 24/06/2008 23:12:27 | Charles "Robbie" Robertson | |
| My third time to have dinner with co-workers and the experience for all was outstanding. Food was excellent, staff extremely courtous and laughing and joking with our gourp of six. My co-worker and I were hosting a group of four from Utah and the group were even given a tour of a room which they loved but the rooms were all booked through the week or our four guest from Utah would have moved from their current hotel to The Plough. Our Utah guest were so impressed with the food and staff they asked if they could come out for breakfast the next morning and Chef said he would make them breakfast with the hotel guest if they wanted to come out. [Report for Removal] | Charles "Robbie" Robertson Ashley Suffolk |
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| 24/06/2008 13:06:52 | Charles "Robbie" Robertson |  |
| I have eaten at The Plough Inn on two occassions since moving to Ashley. The first time was myself and co-worker and the second time was with a group of eight other here on a business trip from all over the States. Both times the food was good and the staff very friendly. The whole experience was pleasant and would and do recommend to my friends and co-workers. Heading there this evening with another group of four co-workers from the states (Utah) for what I expect to be another pleasant experience. I'm originally from Del Rio, TX and have been in UK since 17 Feb 08.[Report for Removal] | Charles "Robbie" Robertson Ashley Suffolk |
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| 27/03/2008 18:09:53 | Joanne Reeder | |
| If you wish the chef to come screaming out of the kitchen, shouting abuse at the customers then this is the place to go. I was mortified whilst dining one evening when the chef came running out of the kitchen and screamed abuse at an elderly couple all because they had asked the waitress for a portion of chips. The couple did not realise their steaks came with spuds and veg, they didnt complain or moan they just simply requested a portion of chips adding to their bill!! I for one will not be returning and nor will any of my friends!! It was unprofessional and very embarassing for everyone in the restaurant. As for the poor couple concerned my heart went out to them and we hope they are ok.[Report for Removal] | Joanne Reeder Mildenhall Suffolk |
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| 31/01/2008 16:32:02 | HEATH | |
| Excellent food and service. Pleasant location and comfortable dining room. Very good value and ample portions! Vegetables particularly good and plenty of them. Good choice and variety in all dishes,i.e. meat and fish and desserts - perhaps a few more veggie dishes would make choice even better. Have visited this pub/restaurant twice with two very different groups of friends, all of whom were very satisfied, and would definitely return. Keep up the good work.[Report for Removal] | HEATH Burwell Cambridgeshire |
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| 02/05/2006 19:16:17 | Stuteley |  |
| Menu excellent, food excellent. Spoilt by poor atitude to customers - off pint replaced after debate, when it came to desert told sorry chef finshed at 2.30pm, adjacent father playing the quiz slot machine was told to move his children eagerly watching away from the machine.[Report for Removal] | Stuteley Bury St Edmunds Suffolk |
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